What To Do During a Snow Storm: A Guide for Landlords & Tenants in Greater Moncton

Winter in New Brunswick is beautiful — but it can be tough on rental properties. Heavy snowfall, freezing rain, high winds, and sudden temperature changes can create challenges for both landlords and tenants. At 3 Pillars Properties, we believe preparation, communication, and shared responsibility are the keys to keeping properties safe and comfortable during winter weather.

This snow storm guide for landlords and tenants covers practical steps for both landlords and tenants before, during, and after a snow storm so everyone knows exactly what to do.

Before the Snow Storm

🔹 For Landlords

• Schedule snow removal in advanceEnsure you have a contractor confirmed for plowing driveways and clearing walkways. Verify whether they handle multiple visits over a long storm.

• Check emergency suppliesKeep extra salt, ice melt, and sand on hand. If you have a multi-unit building, store buckets near entrances.

• Inspect exterior areas

  • Clean gutters to help prevent ice dams

  • Check roof shingles for loose areas

  • Clear balconies and decks of loose items

• Protect plumbingAsk tenants to keep indoor temperatures above 18°C, especially in basement units, to prevent frozen pipes.

  
  

🔹 For Tenants

• Move cars to designated areasThis allows plows and contractors to quickly clear snow. Some buildings may use alternate-side parking during storms — check with your landlord.

• Stock essentialsWater, food, batteries, flashlights, medication, pet supplies, and chargers.

• Report maintenance issues earlyDrafty windows, leaking doors, or low heat should be reported before a storm hits.

• Know who to callSave your property manager’s emergency number in your phone.

  
  

During the Snow Storm

🔹 For Landlords

• Limit non-essential maintenance visitsSafety first — if it can wait, wait.

• Monitor heating systems remotely if possibleFor properties with smart thermostats, check for sudden drops.

• Communicate updates to tenantsA quick text like:“Snow removal contractors will arrive at approx. 8am and return later in the day. Please move vehicles if needed.”

  
  

🔹 For Tenants

• Keep heat on and doors openOpen cabinet doors around sinks to allow warm air to circulate around pipes.

• Use salt or ice melt at entrance stepsPrevent slips and injuries.

• Avoid using ovens or space heaters for primary heatThis is dangerous and can cause fires or carbon monoxide issues.

• Stay indoors when possibleRoads in Moncton, Dieppe, Riverview, and Shediac can become very slick very fast.

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After the Snow Storm

🔹 For Landlords

• Clear required areas promptlyIn New Brunswick, landlords are generally responsible for making walkways and driveways safe (unless otherwise stated in the lease).This means:

  • Clearing front and rear entrances

  • Applying salt

  • Removing ice buildup

• Inspect properties for damageLook out for:

  • Ice dams on roofs

  • Fallen tree branches

  • Blocked vents

  • Water seepage around basement windows

• Document everythingTake photos before and after snow removal for insurance and liability protection.

  
  

🔹 For Tenants

• Move vehicles for snow clearingIf plows arrive for a second pass, please cooperate — it speeds everything up.

• Report any issues immediatelyExamples:

  • No heat

  • Burst or frozen pipes

  • Leaks in ceiling or windows

  • Broken steps or railings

• Keep entryways tidyShake off boots, hang wet outerwear, and prevent moisture damage to floors.

  
  

Who’s Responsible for What?

Responsibility varies by lease, but here’s a typical breakdown in Greater Moncton:

✔ Landlord / Property Management

• Snow removal of shared driveways, main walkways, and parking areas (or as per the condition of the lease)

• Ice and salt application on common areas

• Heating system functioning

• Structural safety of roof and exterior

  
  

✔ Tenant

• Moving vehicles as required

• Clearing personal patio/balcony

• Reporting issues

• Keeping heat on during cold weather

  
  

Emergency Situations – Who to Contact

• Power outage: NB Power

• Slippery city sidewalks: Contact local municipality

• Roof leak / burst pipe: Property manager immediately

• Ice blocking furnace or dryer vent: Urgent call – risk of carbon monoxide!

At 3 Pillars Properties, we always recommend tenants call or text us if they are unsure. No question is too small during winter.

Final Thoughts on Snow storm guide for landlords and tenants

Moncton winters are no joke — many storms are unpredictable, fast-moving, and heavy. The best way to protect homes, investment properties, and the wellbeing of tenants is through clear communication and teamwork.

If you are a landlord looking to simplify winter property management, or a tenant who wants reliable support during snow season, 3 Pillars Properties is here to help.